Last updated: July 16, 2026
SignTracker (“SignTracker,” “we,” “us,” or “our”) provides a web and mobile application that helps road construction and traffic accommodation crews create GPS-verified, time-stamped digital records of sign placement, inspection, and removal. This Privacy Policy explains what personal information we collect through our website and application, how we use it, and the choices you have.
Information We Collect
- Contact and account information — when you request a demo, start a free trial, or contact us, we collect your name, company name, email address, and phone number.
- Application data — when you or your crew use the SignTracker app, we collect the information entered to build TAS/TAP reports, including sign locations (GPS coordinates), timestamps, photos, and the username associated with each entry.
- Technical information — like most websites, our site automatically collects standard technical details such as IP address, browser type, and pages visited, using cookies and similar technologies.
- Communications — if you email or call us, we keep a record of that correspondence to respond to your request and improve our support.
How We Use Your Information
- To provide, operate, and maintain the SignTracker application and generate your TAS/TAP reports
- To respond to demo requests, trial sign-ups, and support inquiries
- To send you information about your account, your trial, or updates to our services
- To maintain the tamper-proof, time-stamped recordkeeping needed for the legal defensibility of your reports
- To improve our website and application based on how they are used
- To comply with applicable legal obligations
Cookies and Similar Technologies
Our website uses cookies and similar technologies to keep the site secure (for example, bot and spam protection), understand how visitors use our site, and remember your preferences. You can control or disable cookies through your browser settings; some parts of the site may not function properly without them.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us run our business, such as website hosting, email delivery, cloud storage, and security or spam-protection providers, who may only use your information to provide services to us
- Legal or regulatory authorities, when required by law or to protect the rights, property, or safety of SignTracker, our customers, or others
- A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this Privacy Policy or one offering equivalent protection
Data Storage and Security
Information collected through our website and app is stored on secure, cloud-based servers. We use reasonable administrative, technical, and physical safeguards designed to protect your information, including access controls and tamper-proof recordkeeping for report data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information and application records for as long as needed to provide our services, meet the legal and evidentiary purpose of TAS/TAP reporting, and satisfy legal, accounting, or reporting obligations. Report data in particular may be retained for extended periods given its role as a legal record for work zone compliance.
Your Privacy Rights
If you are located in Canada, you have rights under applicable privacy laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial legislation such as Alberta’s Personal Information Protection Act (PIPA). These include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to certain uses of your information, subject to legal or contractual restrictions
- Ask questions or file a complaint about how we handle your personal information
To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.
Children’s Privacy
Our website and application are intended for business use by adults working in the road construction and traffic management industry. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a new “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
Email: Marc@thesigntracker.com
Phone: (403) 701-5772